Policy and Procedures

Policy and Procedures

There are certain rules that govern how Haslemere Town Council operates. Below is a list of Haslemere Town Council’s policies and procedures.

Broadcasting & Social Media

The right to record, film and to broadcast meetings of the Council, Committees and Sub Committees was established following the Local Government Audit and Accountability Act 2014. The Guidelines for broadcasting or using social media set out the rules governing this right.

Clerk’s Delegation Schedule

The Town Clerk is delegated to act on behalf of the Council in the following instances Clerk’s Delegation Schedule

Complaints Procedure

If you have a complaint about the work of the Council, a member of staff or a councillor please follow the process set out in our Complaints Procedure.

Council Strategy

Council ratified its strategy in January 2020. The Strategy document can be viewed here.

Document Retention Policy

Click here to view our Document Retention Policy.

Emergency Plan adopted March 2021

Click here to view Haslemere Town Council’s Emergency Plan, Appendix 1 and Appendix 2.

Equal Opportunities Policy 2019

Click here to view Haslemere Town Council’s Equal Opportunities policy.

Freedom of Information

The Council’s Freedom of Information Policy can be found here

The Council’s Freedom of Information Publication scheme can be found here

The Model Publication Scheme can be found here

General Data Protection Regulation (GDPR)

Click links below to see relevant policies:

General Privacy Policy

Staff and Councillor Privacy Policy

Good Councillors Guide 2018

Click here to access the guide

Members Code of Conduct

All councillors have agreed to observe the Members Code of Conduct which sets out the rules governing the behaviour of councillors.

Pensions Discretions

The Council is obliged to publish a discretions policy in relation to staff pensions. Click here to see the policy adopted in July 2019.

Public Speaking at Meetings

All members of the public are welcome to attend any Full Council or Committee meeting at which they are entitled to make a public representation.

If you would like to speak at a meeting you can view Haslemere Town Council’s Guidance for public speaking at meetings which set out the procedure for doing so.​

SLA response times

The Town Council will endeavour to respond to request from members of the public as per the following document SLA Communications response times.

Standing Orders

Haslemere Town Council is governed by a set of rules and laws called Standing Orders. These set out the way in which Haslemere Town Council should conduct its business, and include rules ranging from how meetings are conducted to how the Council should respond to the Press. View Standing Orders.​

Transparency Code

The Local Government Transparency Code 2014 was introduced to meet the Government’s desire to place more power into citizens’ hands to increase democratic accountability and make it easier for local people to contribute to the local decision-making process and help shape public services. The Government believes that transparency is the foundation of local accountability and the key that gives people the tools and information they need to enable them to play a bigger role in society.​

Haslemere Town Council’s Transparency Code identifies what Haslemere Town Council is required to publish where relevant.​

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Important Information
Community Help - Covid-19

There are several community groups which have been set up to assist residents during this difficult time:

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